Payments

You can use your Mastercard , Visa and all major credit and prepaid cards. At the same time as sending the order, the reference banking institution will pre-authorize only the block of the amount relating to the purchase made. The amount relating to the products purchased will be charged to the credit card when the shipment of the products subject to the order is confirmed.

During the credit card payment process you will be automatically redirected to your bank's website, whether you are purchasing as a registered user or as a guest. To complete your order, please follow the steps indicated by your bank.

Upon completion of your order, you may be asked to provide 3DS authentication. Authentication ensures secure processing of credit card transactions over the Internet through encryption procedures.

Reimbursement

• If you return one or more items from your order, the corresponding amount will be credited to the card or bank account associated with it.

Safety

• Your card details are processed through the SSL (Secure Sockets Layer) security system . Thanks to the SSL protocol, sensitive information such as your password and credit card number are encrypted and protected from any type of attack.
• Due to the protocol, during the phases in which sensitive data is transmitted, the login or the payment, a padlock or a similar symbol will appear in a point of the browser, which indicates that the data is transmitted via a secure protocol. If you do not find the symbol, check the documentation of your browser.
• When completing the order, the 3DS authentication procedure will be used and you will be redirected to the web page of your bank. To complete the order, follow the required steps.
• At checkout you may be directed to your bank's page for payment processing or stay directly on the cart page.
• For customers already enabled for Verified by Visa and MasterCard Secure Code: On your bank's web page you will be asked to confirm the amount with a personal Pin.
• After the bank has verified the Pin entered, you will receive confirmation of payment for the order placed on Astrofat.it.
• All these operations will be transparent during the purchase and guaranteed by the international circuit Braintreepayments . For more information you can consult the website of the international credit card manager Braintreepayments.

Order Cancellation

• In case of cancellation of the order by you or in case of non-acceptance of the same by us, we will immediately request the cancellation of the transaction and the release of the amount committed. The release times, for some types of cards, depend exclusively on the system. If the cancellation of the transaction is requested, in no case can Astofat.it be held responsible for any damages, direct or indirect, caused by a delay in the failure to release the amount committed by the banking system.

If you have chosen to purchase products using PayPal as the payment method, after clicking "Pay with PayPal" , you will be redirected to the PayPal Login page to complete your purchase securely.

If you already have a PayPal account, log in with your email and password and confirm the payment . If you do not have a PayPal account, you can create a new one using your credit/prepaid card. In this case, simply select the type of card, fill in the necessary data and confirm the payment. Once the transaction has been completed, you will immediately receive a confirmation email.

With Paypal your information is encrypted and safe . Astrofat.it will only be informed of the positive or negative outcome of the transactions without ever knowing your information through the Paypal circuit.

By choosing to pay for your purchase with an advance Bank Transfer, you undertake to make the bank transfer no later than 5 working days from the date of acceptance of the order. As the reason for the bank transfer, indicate the order number and the name of the order holder.

Bank Transfer Data

• Header: Astrofat by Sturiale Andrea
• IBAN: IT29P0344033030000000416300

• Reason: XXXX (Order number)

Remember

• Bank transfer fees vary by bank.
• For a correct payment registration, it is necessary to insert the order number in the reason for the transfer. 

In case you want to return an order paid by bank transfer, the refund will be made to the same bank account. We invite you to contact us if you need to in this regard.

Cash on delivery is the most convenient system for those who do not want to use a card, or do not have one. Order, receive the package and pay in cash directly to the courier .

To choose it, select the "Cash on Delivery" option in the "Payment" section of the Checkout at the time of completing the order.

REMEMBER

• The service of service Cash on delivery or cash on delivery is only available for orders shipped to Italy .
• Cash on delivery is available for orders over €49.00 .
• Cash on delivery has a service charge of €3.90 .
• Please have the exact amount of cash on hand to pay the courier for your order when he delivers it to you.
• They are not accepted checks.
• When entering shipping information, be careful to add the correct house number and the name on the intercom. Add any details that may be helpful to the courier (stairs, interior, etc.).

Are you looking for a useful, practical and always welcome gift? Choose one of the Astrofat Gift Cards, a custom gift to print or send via email!

Astrofat Gift Cards* are available in denominations of €25, €50, €100, €250 and €500

By purchasing this gift voucher you will receive an email with the voucher in the form of an alphanumeric code, valid on all items and spendable on our website www.astrofat.it or at our Astrofat Milano store in Piazza Giovanni delle Bande Nere 9 in Milan.

If you want to give the voucher as a gift to someone, during the purchase process select "I want to send it as a gift"; you can write a message or a greeting to send directly to the recipient's email.

Do you want to be the one to deliver the voucher? Print the template you will receive by email at home and write your message by hand!

*Each gift card is valid for 365 days from the date of issue.

The Public Administration subject to the electronic invoicing obligation must communicate to Astrofat.it before the purchase the unique code composed of letters and numbers called the office code for electronic invoicing .

This code must be reported in the electronic invoice together with VAT number , address, document date and all other data relevant for tax purposes. Once filled out, the invoice must be digitally signed by the issuing entity. This guarantees the PA on the origin of the electronic invoice issue.

Once signed, the invoice passes through the Interchange System, which by law is the mandatory point of passage for all invoices issued to the PA. The Interchange System has the role of a hub between the interested parties and has the task of verifying that the format of the document received is correct and that the data entered is complete.

Thanks to the indication of the unique code reported on the electronic invoice, the Exchange System sends it to the recipient Public Administration which, only after the necessary checks, can then proceed to the payment of its supplier.